Launcher Stopped Working
Closed, InvalidPublic

Description

Several attempts to start-up LoE Launcher unsuccessful.

What should be happening:
The successful load and launch of LoE software. (Would like to have the alternate download method as provided in previous OSWs, where one can download the files directly without having to use a "Launcher.") If a launcher system requires several extra steps to enable it to work (i.e: disabling anti-virus software) is unacceptable-- especially when unfamiliar with those steps to do so. Would like to see the ability to download the files directly. Previous Launchers have never worked for me. I've always had to use the direct download of files to get the system to cooperate.

Steps to reproduce the issue:
Either download Launcher to computer to open or opening program online results in same response.

Game client version:
LoE Launcher

Reproduced by:
Forum name of anyone having reproduced this issue, if any

Reproduced on:
Windows 7 Ultimate Edition

Crash logs or exceptions generated:
If applicable, give a link to an archive containing the crash logs generated, or copy/paste exceptions you got related to this error

Screenshots:
http://i.imgur.com/r5kVmDg.jpg

justin reassigned this task from justin to ocbaker.Dec 11 2016, 3:04 PM
justin lowered the priority of this task from Needs Triage to Normal.
justin added a subscriber: justin.

This will need additional information. can you please include the contents of the three files that are mentioned in the error dialog.

That screenshot looks like it is from windows server 2008, are you sure youre on Win 7 Ult ?

If on WS 2008, update .NET framework and check Event Viewer for entry for the Launcher.

justin closed this task as Invalid.Oct 6 2017, 8:00 AM

closing due to lack of response