The game is not getting my user
Open, Needs TriagePublic


What is happening:
Every time I try to log in the game says "failura: could not get the user". I tried with my two accounts and neither opened, please help me I really want to play.

What should be happening:
I am supposed to put my username, then my password ( I always click "save password" ) and it asks me for the "password key" then Iput it back and it lets me log in, or I simply put my username, then my password and I just log in.

Steps to reproduce the issue:
Write username, write password, click save password, write password key, log in. Or write username, write password and log in.

Game client version:

Reproduced by:
I dont know if theres any.

Reproduced on:
Windows 10, 64-bit.

Crash logs or exceptions generated:


JA01LN created this task.Oct 10 2021, 12:17 AM