What is happening:
The game is defaulting to 50Hz instead of the monitor's refresh rate and as a result, may be contributing to moderate stuttering that isn't detectable by benchmark charts and frametime graphs. Also, the refresh rate resets to 50Hz every time a graphics change is made in the game's menu and there's no option to set it to the monitor's refresh rate other than editing the VideoSettings.json file.
What should be happening:
The game's refresh rate should always match the refresh rate that the monitor is set to like 60Hz, 75Hz, 120Hz or 144Hz.
Steps to reproduce the issue:
- Delete the VideoSettings.json file
- Set Display refresh rate to 60Hz (to reproduce the issue more easily)
- Log into LoE.
- Run around a map whose framerate is within 30 fps of either end of the monitor's refresh rate. Outside this range, the issue is minimal. I highly suggest using Windows 10 version 2004, but feel free to use other versions of Windows 10 or any other operating system.
Game client version:
2020.03.03 and newer, including 2021.01.01 (may affect either 2020.03.01 or 2020.03.02 or both as well)
Windows 10 64-bit versions 1903, 1909, 2004, 20H2 preview build
Crash logs or exceptions generated:
If applicable, give a link to an archive containing the crash logs generated, or copy/paste exceptions you got related to this error
VideoSettings.json file and Nvidia Control Panel https://cdn.discordapp.com/attachments/270774380328386561/728763722448765069/LoE_Inconsistent_Refresh_Rate.png