fixed

this issue will be fixed in a future build. For now you have to change rooms to reapply the mane (armor) and tail (flower dress)

This is confirmed to happen to all ponies when the helmet is taken off. The mane reappears when changing rooms, for obvious reasons (the model is reloaded), but this is very consistent.

Update: I had it happen to another pony. I took the helmet off and the mane was gone. I logged off and back on and the mane was back, so I equipped the helmet and took it off again and again the mane was gone. It seems to be something to do with helmets.

Adding addition pictures

In T2626#40235, @CelestialHarmony wrote:

hi, can you check again if this still happens. a patch has been made to the server.

hi, can you check again if this still happens. a patch has been made to the server.

The accessories I wore were as follows:
https://media.discordapp.net/attachments/383650107851145216/521136010298523648/2018-12-08_20-22-38-6746.png?width=400&height=300

Hah, that's hilarious. It happened to be that I put my email, not my username. Not a bug! Definitely resolved.

Gladly.

Could you please provide a screenshot of your journal with the Beat Around the Bad Guys section opened so that we can see if there are quest objectives remaining unfinished (with a green diamond)? That will help us to understand where the issue might be in the quest.

Dialogue options have been added.

This issue has been fixed. The proper responses should show after the next server reset.

In T2600#40147, @Rattletrap wrote:

Is this issue still occurring with the latest build?
Also, check to make sure that you have enough memory free to run the game. Crashes are often caused by not enough memory being available to use.

This issue is complex and may not be fixable with certain manes that arc into the base of the neck area. It is not a high priority fix currently, since it only occurs on 1-2 manes and may require a rebuilding the model for that particular mane. If the issue is fixed, it will be noted specifically in our Changelog for a build and this issue will be noted and closed at that time.

v2019.01.02 - still not fixed, can't see my scarf with mentioned manestyle.

Is this issue still occurring as of the most recent build?

Since there has been no further reply, I am assuming that the issue was resolved and am closing this ticket.

Is this issue fixed as of the current update?

Fixed as of current builds.

This was an issue with the launcher not having been updated properly. It should be resolved in the current builds.

Is this issue still occurring with the newest build?

The 91% of memory in use is the issue. LoE requires a chunk of memory to be open and free to use during play. If you have too many other memory intensive programs running and not enough space for LoE, then it can cause a crash when the game tries to pull extra memory to run.

Is this issue still occurring with our newest build?

Is this issue still occurring with the latest build?
Also, check to make sure that you have enough memory free to run the game. Crashes are often caused by not enough memory being available to use.

Is this issue still happening with the new build?